There is an assumption that the implementation of managerialism within public sector organisations has improved the efficiency and effectiveness of their management of processes and the outcome achieved. The aim of this pilot study was to compare the impact of changes post managerialism to...

This study first reports findings about what factors affect the job satisfaction of one group of public sector employees and second, uses social identity theory to explain the results. The results indicated that working with fellow employees enhances job satisfaction. In contrast, dealing with...

Purpose – Small to medium‐sized enterprises (SMEs) continue to make a major contribution to the Australian economy. However, research into organisational processes within SMEs has been limited to date. This study aims to examine the links between communication processes and organisational...