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Utilitarian vs hedonic roles of service robots and customer stereotypes : a person-environment fit theory perspective
Yang, Huijun; Wang, Yao-Chin; Song, Hanqun; Ma, Emily - In: International journal of contemporary hospitality management 36 (2024) 9, pp. 3211-3231
Persistent link: https://www.econbiz.de/10015137992
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Interpersonal trust, organizational culture, and turnover intention in hotels : a cross-level perspective
Ozturk, Ahmet Bulent; Hancer, Murat; Wang, Yao-chin - In: Tourism analysis : an interdisciplinary tourism & … 19 (2014) 2, pp. 139-150
Persistent link: https://www.econbiz.de/10010380900
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Employee brand love and love behaviors : perspectives of social exchange and rational choice
Wang, Yao-Chin; Ryan, Bill; Yang, Chu-En - In: International journal of hospitality management 77 (2019), pp. 458-467
Persistent link: https://www.econbiz.de/10011988681
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Serve perfectly, being happier : a perfectionistic perspective on customer-driven hotel employee citizenship behavior and well-being
Wang, Yao-Chin; Xu, Shi; Ma, Emily - In: International journal of hospitality management 96 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012585688
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Hotel employees' fun climate at work : effects on work-family conflict and employee deep acting through a collectivistic perspective
Xu, Shengtao; Wang, Yao-Chin; Ma, Emily; Wang, Ruixia - In: International journal of hospitality management 91 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012389401
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Leisure-work preference and hotel employees' perceived subjective well-being
Wang, Yao-Chin; Qu, Hailin; Yang, Jing; Yang, Chu-En - In: The service industries journal 40 (2020) 1/2, pp. 110-132
Persistent link: https://www.econbiz.de/10012207492
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Authentic leadership and engaging employees : a moderated mediation model of leader-member exchange and power distance
Du, Juan; Ma, Emily; Lin, Xinyue; Wang, Yao-Chin - In: The Cornell hospitality quarterly 63 (2022) 4, pp. 479-489
Persistent link: https://www.econbiz.de/10013387223
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A hotel stay for a respite from work? : examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests
Chen, Chun-Chu; Han, Jiyoon; Wang, Yao-Chin - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1270-1289
Persistent link: https://www.econbiz.de/10013164588
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When proactive employees meet the autonomy of work : a moderated mediation model based on agency theory and job characteristics theory
Ma, Emily; Du, Juan; Xu, Shi; Wang, Yao-Chin; Lin, Xinyue - In: International journal of hospitality management 107 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10014227652