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How do SMEs bond to their retailers through value creation?

Lindman, Martti - In: Journal of small business and entrepreneurship : JSBE ; … 26 (2013) 5, pp. 537-552

Persistent link: https://www.econbiz.de/10010381108

Organization’s performance, customer value and the functional capabilities of information systems

Ainin, Sulaiman; Noor Akma Mohd Salleh; Bahri, Shamshul; … - In: Information systems management 32 (2015) 1, pp. 2-14

Persistent link: https://www.econbiz.de/10011307915

Digital transformation and customer value creation in Made in Italy SMEs : a dynamic capabilities perspective

Matarazzo, Michela; Penco, Lara; Profumo, Giorgia; … - In: Journal of business research : JBR 123 (2021), pp. 642-656

Persistent link: https://www.econbiz.de/10012435370

Co-creating value in the dyadic relationships of small and large firms in the agri-food sector

Ngugi, Isaac K. - In: Journal of international food & agribusiness marketing 31 (2019) 1, pp. 52-68

Persistent link: https://www.econbiz.de/10012180986

The role of individual dimensions of business relationship quality and business customer value in building loyalty in microfinance

Tegambwage, Amani Gration; Kasoga, Pendo Shukrani - In: Journal of innovation and entrepreneurship : JIE 14 (2025), pp. 1-19

This study examines the efects of individual dimensions of business relationship quality (BRQ), namely trust, respect, and reciprocity, on business customer value (BCV) and customer loyalty (CL) in the microfnance industry. In addition, the study investigates the mediation efects of BCV on the...

Persistent link: https://www.econbiz.de/10015324752

Value generation in B2B contexts : the SMEs’ perspective

Pérez, Lourdes; Cambra-Fierro, Jesús - In: European business review : EBR ; the official journal … 27 (2015) 3, pp. 297-317

Persistent link: https://www.econbiz.de/10011309541

Customer-perceived value in business-to-business relationships : a study of software customers

Parry, Sara; Rowley, Jennifer; Jones, Rosalind; … - In: Journal of marketing management : MM 28 (2012) 7/8, pp. 887-911

Persistent link: https://www.econbiz.de/10009577001

Framing transformation dynamics towards service-orientation : alternative trajectories of B2B relations

Lappalainen, Inka; Valjakke, Tiina; Ahonen, Toni; … - In: International journal of services and operations management 32 (2019) 2, pp. 131-157

Persistent link: https://www.econbiz.de/10012008950

An investigation of B-to-B brand value : evidence from manufacturing SMEs in Taiwan

Yieh, Kaili; Yeh, Ching-Hsuan; Tseng, Timmy H.; Wang, … - In: Journal of business-to-business marketing 25 (2018) 2, pp. 119-136

Persistent link: https://www.econbiz.de/10011873886

Business customer virtual interaction : enhancing value creation in B2B markets in the post-COVID-19 era : an SME perspective

Fready, Samby; Vel, Prakash; Nyadzayo, Munyaradzi W. - In: The journal of business & industrial marketing 37 (2022) 10, pp. 2075-2094

Persistent link: https://www.econbiz.de/10013455382