Similar Search Results

Consumer complaint intentions and behavior : definitional and taxonom. issues

Singh, Jagdip - In: Journal of marketing 52 (1988) 1, pp. 93-107

Persistent link: https://www.econbiz.de/10001055310

First- and second-order effects of consumers’ institutional logics on firm–consumer relationships : a cross-market comparative analysis

Singh, Jagdip; Lentz, Patrick; Nijssen, E. J. - In: Journal of international business studies : JIBS ; an … 42 (2011) 2, pp. 307-333

Persistent link: https://www.econbiz.de/10008909554

Pragmatic learning theory : an inquiry-action framework for distributed consumer learning in online communities

Jayanti, Rama K.; Singh, Jagdip - In: Journal of consumer research : JCR ; an … 36 (2009/10) 6, pp. 1058-1081

Persistent link: https://www.econbiz.de/10003962967

Consumer decision to upgrade or downgrade a service membership

Marinova, Detelina; Singh, Jagdip - In: Journal of the Academy of Marketing Science 42 (2014) 6, pp. 596-618

Persistent link: https://www.econbiz.de/10010466660

Customer query handling in sales interactions

Singh, Sunil; Marinova, Detelina; Singh, Jagdip; Evans, … - In: Journal of the Academy of Marketing Science 46 (2018) 5, pp. 837-856

Persistent link: https://www.econbiz.de/10011924771

Frontline problem-solving effectiveness : a dynamic analysis of verbal and nonverbal cues

Marinova, Detelina; Singh, Sunil K.; Singh, Jagdip - In: Journal of marketing research : JMR 55 (2018) 2, pp. 178-192

Persistent link: https://www.econbiz.de/10011844990

Customer satisfaction : dilemma of comparing multiple scale scores

Yadav, Neeraj; Shankar, Ravi; Singh, Surya Prakash - In: Total quality management & business excellence 34 (2023) 1, pp. 32-56

Persistent link: https://www.econbiz.de/10013550039

An analytical study of customer’s preferences and satisfaction in credit card industry

Khurana, Sunayna; Singh, S. P. - In: The IUP journal of bank management : IJBM 10 (2011) 1, pp. 71-87

Persistent link: https://www.econbiz.de/10009244202

Examination of the Moderation Effect of Generations on Buying Behavior of Women : A Special Focus on Fashion Apparel

Yadav, Dr Renu - 2019

The demand for fashion apparel by consumers these days is at its peak, which has caused a paradigm shift in the consumers' preferences and the retail industry. This paper is an attempt to check the impact of selected factors such as store characteristics, product characteristics, and external...

Persistent link: https://www.econbiz.de/10012858682

Examination of the moderation effect of generations on buying behavior of women : a special focus on fashion apparel

Yadav, Renu; Khandai, Sujata; Singh, S. P. - In: Indian journal of economics & business : IJEB 18 (2019) 1, pp. 147-166

Persistent link: https://www.econbiz.de/10012666199