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The Business Case for Customer Relationship Management
Ryals, Clyde DeLoache; Maklan, Stan; Knox, Simon
Persistent link: https://www.econbiz.de/10004557727
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Customer relationship management : perspectives from the marketplace
Knox, Simon (contributor) - 2003
Persistent link: https://www.econbiz.de/10004661749
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Customer relationship management : perspectives from the marketplace
Knox, Simon (contributor) - 2002
Persistent link: https://www.econbiz.de/10001679769