Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Does the importance of value,...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Marketing
35
Theory
35
Theorie
34
Consumer behaviour
33
Konsumentenverhalten
33
Marktforschung
19
Beziehungsmarketing
18
Relationship marketing
18
Market research
15
Advertising effects
12
Marketing management
12
Marketing theory
12
Marketingmanagement
12
Marketingtheorie
12
Werbewirkung
12
Absatz
10
Deutschland
9
Economic model
9
Lieferantenmanagement
9
Supplier relationship management
9
Werbung
9
Wirtschaftsmodell
9
Advertising
8
Customer satisfaction
8
Niederlande
8
Pharmaceuticals
8
Preismanagement
8
Pricing strategy
8
Sales promotion
8
Verkaufsförderung
8
Arzneimittel
7
Brand management
7
Customer integration
7
Entscheidung
7
Firm performance
7
Innovation
7
Kundenintegration
7
Markenführung
7
Netherlands
7
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
7
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Aufsatz im Buch
2
Book section
2
Hochschulschrift
1
Thesis
1
Language
All
English
5
German
3
Author
All
Doorn, Jenny van
7
Leeflang, Peter
2
Backhaus, Klaus
1
Frech, Bernadette
1
Grewal, Dhruv
1
Higson, Helen
1
Hulland, John
1
Kim, Young Ah
1
Malhotra, Neeru
1
Mende, Martin
1
Noble, Stephanie M.
1
Ostrom, Amy L.
1
Petersen, J. Andrew
1
Tijs, Marleen
1
Verhoef, Peter C.
1
more ...
less ...
Published in...
All
Journal of service research : JSR
2
European journal of marketing
1
Gabler Edition Wissenschaft / Business-to-Business-Marketing
1
Innovationen für das Industriegütermarketing : Festschrift für Professor Dr. Dr. h. c. Klaus Backhaus zum 60. Geburtstag
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of marketing
1
Marktdynamik und Innovation : Gedächtnisschrift für Hans-Jürgen Ewers
1
more ...
less ...
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Satisfaction as a predictor of future performance : a replication
Doorn, Jenny van
;
Leeflang, Peter
;
Tijs, Marleen
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
3
,
pp. 314-318
Persistent link: https://www.econbiz.de/10009779949
Saved in:
2
Understanding how satisfactory service relationships can be mutually beneficial in the higher education context
Malhotra, Neeru
;
Frech, Bernadette
;
Leeflang, Peter
; …
- In:
European journal of marketing
57
(
2023
)
2
,
pp. 562-598
Persistent link: https://www.econbiz.de/10013502596
Saved in:
3
Zufriedenheitsdynamik : eine Panelanalyse bei industriellen Dienstleistungen
Doorn, Jenny van
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002071222
Saved in:
4
Is there a halo effect in satisfaction formation in business-to-business services?
Doorn, Jenny van
- In:
Journal of service research : JSR
11
(
2008/09
)
2
,
pp. 124-141
Persistent link: https://www.econbiz.de/10003776094
Saved in:
5
Zufriedenheitsforschung im Industriegütermarketing : welche Forschungsaufgaben ergeben sich, wenn Kundenzufriedenheit als dynamisches Phänomen betrachtet wird?
Doorn, Jenny van
- In:
Innovationen für das Industriegütermarketing : …
,
(pp. 201-219)
.
2007
Persistent link: https://www.econbiz.de/10003435676
Saved in:
6
Zufriedenheitsdynamik bei gewerblichen Verkehrsdienstleistungen
Backhaus, Klaus
;
Doorn, Jenny van
- In:
Marktdynamik und Innovation : Gedächtnisschrift für …
,
(pp. 249-272)
.
2004
Persistent link: https://www.econbiz.de/10001996692
Saved in:
7
Critical incidents and the impact of satisfaction on customer share
Doorn, Jenny van
;
Verhoef, Peter C.
- In:
Journal of marketing
72
(
2008
)
4
,
pp. 123-142
Persistent link: https://www.econbiz.de/10003747976
Saved in:
8
Domo arigato Mr. Roboto : emergence of automated social presence in organizational frontlines and customers’ service experiences
Doorn, Jenny van
;
Mende, Martin
;
Noble, Stephanie M.
; …
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10011647482
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
