Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Exploring consumers' domestic...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Konsumentenverhalten
78,385
Consumer behaviour
77,957
Italien
62,853
Italy
40,261
Tourismus
20,487
Tourism
19,478
Theorie
12,488
Theory
12,254
Tourismuswirtschaft
10,990
Tourism industry
10,970
Deutschland
9,877
Beziehungsmarketing
9,390
Relationship marketing
9,375
Germany
8,537
Markenführung
7,749
Brand management
7,746
USA
7,306
Markenimage
7,070
Brand image
7,047
United States
6,961
Customer satisfaction
6,427
Social Web
6,019
Social web
6,015
Urlaubsverhalten
5,966
Holiday behaviour
5,945
Online-Handel
5,656
Online retailing
5,642
Online-Marketing
5,270
Großbritannien
5,261
Internet marketing
5,241
Frankreich
5,180
Dienstleistungsqualität
5,126
Service quality
5,117
Viral marketing
4,717
Virales Marketing
4,707
Schätzung
4,623
United Kingdom
4,581
Estimation
4,388
Einzelhandel
4,285
more ...
less ...
Online availability
All
Undetermined
3,302
Free
1,082
Type of publication
All
Article
5,645
Book / Working Paper
778
Journal
4
Type of publication (narrower categories)
All
Article in journal
5,471
Aufsatz in Zeitschrift
5,471
Aufsatz im Buch
168
Book section
168
Hochschulschrift
83
Graue Literatur
81
Non-commercial literature
81
Thesis
55
Conference paper
54
Konferenzbeitrag
54
Working Paper
52
Arbeitspapier
47
Collection of articles of several authors
20
Sammelwerk
20
Case study
15
Fallstudie
15
Aufsatzsammlung
13
Konferenzschrift
11
Ratgeber
5
Collection of articles written by one author
4
Conference proceedings
4
Sammlung
4
Guidebook
3
Article
1
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Market information
1
Marktinformation
1
Reprint
1
Textbook
1
more ...
less ...
Language
All
English
6,288
German
134
Italian
4
French
2
Author
All
Han, Heesup
63
Mattila, Anna S.
27
Prayag, Girish
23
Usman, Osly
23
Wong, IpKin Anthony
20
Bilgihan, Anil
18
Hyun, Sunghyup Sean
18
Jang, Soocheong
18
Prentice, Catherine
18
Loureiro, Sandra Maria Correia
14
Su, LuJun
14
Kim, Wansoo
13
Prybutok, Victor R.
13
Ryu, Kisang
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Gil Saura, Irene
12
Hsu, Maxwell K.
12
Klaus, Philipp
12
Law, Chun Hung Roberts
12
Mittal, Vikas
12
Rather, Raouf Ahmad
12
Söderlund, Magnus
12
Assaker, Guy
11
Sirgy, M. Joseph
11
Wu, Luorong
11
Xu, Xun
11
Albayrak, Tahir
10
Barnes, Donald C.
10
Caber, Meltem
10
Chua, Bee-Lia
10
Gursoy, Dogan
10
Gustafsson, Anders
10
Lee, Choong-Ki
10
Muskat, Birgit
10
Qu, Hailin
10
Quach, Sara
10
Roschk, Holger
10
Sreejesh, S.
10
Ahn, Jiseon
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
4
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
Verlag Dr. Kovač
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Academy of Marketing
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Hochschule Luzern / Wirtschaft
1
IGI Global
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
Leuphana Universität Lüneburg
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
328
International journal of hospitality management
236
Journal of business research : JBR
162
Journal of travel and tourism marketing
137
Tourism management : research, policies, practice
125
Journal of hospitality marketing & management
117
The journal of services marketing
110
International journal of contemporary hospitality management
105
Cogent business & management
79
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
70
Tourism management perspectives : TMP
70
The service industries journal
65
Services marketing quarterly
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
54
Asia Pacific journal of marketing and logistics
53
Psychology & marketing
51
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
50
Service business
47
Journal of service research : JSR
40
Journal of service management
39
Journal of strategic marketing
37
International journal of electronic marketing and retailing : IJEMR
36
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Asian finance, economics and business : JAFEB
33
Journal of hospitality and tourism insights
33
The TQM journal : the international review of organizational improvement
30
The international review of retail, distribution and consumer research
30
International journal of services and operations management
29
International journal of quality and service sciences
28
International journal of services, economics and management
28
Journal of air transport management
28
International journal of retail and distribution management
27
Journal of Islamic marketing
27
Journal of vacation marketing
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
Total quality management & business excellence
26
International journal of retail & distribution management
25
more ...
less ...
Source
All
ECONIS (ZBW)
6,419
EconStor
7
OLC EcoSci
1
Showing
1
-
10
of
6,427
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Addicted to cruises? : key drivers of cruise ship loyalty behavior through an e-WOM approach
Castillo-Manzano, José Ignacio
;
Castro Nuño, Mercedes
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 361-381
Persistent link: https://www.econbiz.de/10012798196
Saved in:
2
The role of sea-based adventure experiences in tourists’ satisfaction and behavioral intentions
Triantafillidou, Amalia
;
Petala, Zinovia
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 67-87
Persistent link: https://www.econbiz.de/10011485021
Saved in:
3
Dimensions and outcomes of experience quality in
tourism
: the case of Port wine cellars
Fernandes, Teresa
;
Cruz, Mariana
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 371-379
Persistent link: https://www.econbiz.de/10011529013
Saved in:
4
What do customers expect of travel agent-customer interactions? : measuring and improving customer experience in interactions with travel agents
Wu, Yu-Chi
;
Lee, Hsiang-Ming
;
Liao, Pin-Ru
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1000-1012
Persistent link: https://www.econbiz.de/10011941816
Saved in:
5
A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities : the moderating role of...
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 426-438
Persistent link: https://www.econbiz.de/10010509464
Saved in:
6
Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu
;
Tuan Tran Minh
;
Tu Nguyen Thi Ngoc
; …
- In:
International journal of e-entrepreneurship and …
11
(
2021
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
Saved in:
7
Tourists' booking behavior : online social media perspectives
Ghaedi, Mohammadreza
- In:
Journal of promotion management : innovations in …
28
(
2022
)
6
,
pp. 702-728
Persistent link: https://www.econbiz.de/10013277301
Saved in:
8
Effects of tourists' locus of attributions on tourists' online reviews
Saleh, Mahmoud Ibraheam
- In:
International journal of technology marketing : IJTMkt
16
(
2022
)
3
,
pp. 187-203
Persistent link: https://www.econbiz.de/10013359056
Saved in:
9
Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists
Su, LuJun
;
Hsu, Maxwell K.
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 786-805
Persistent link: https://www.econbiz.de/10010246263
Saved in:
10
Model of increasing tourists revisit intention : utilizing the environment as an ecotourism area
Dagustani, Dani
;
Kurniawan, Gatot Iwan
;
Vidyastuti, …
-
2022
Persistent link: https://www.econbiz.de/10013197653
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
