Purpose – As a way to understand contemporary leadership, aims to examine an organization living through tragedy and study how its leader responded to extraordinary challenges over 12 years as chief executive officer. Proposes exploring leadership behavior through the lens of paradox, where...

“It has become impossible for me — or for any one individual — to know everything that needs to be known about all the changes in market conditions, products, manufacturing, and distribution for each country or region. So, in the final analysis, you have to find the right people for the...