Pt. 1. The change problem and its solution. Transforming organizations : why firms fail -- Successful change and the force that drives it -- pt. 2. The eight-stage process. Establishing a sense of urgency -- Creating the guiding coalition -- Developing the guiding coalition -- Developing a...

Chapter 1 - Introduction -- Chapter 2 - Leadership -- Chapter 3 - Management- Chapter 4 - Hiring -- Chapter 5 - Quality -- Chapter 6 - Feedback -- Chapter 7 - Managing expectations -- Chapter 8 - Bureaucracy -- Chapter 9: Ethics -- Chapter 10 - Remote Work -- Afterword.

"Leading Digital makes the provocative argument that the next imminent phase of digital technology adoption - driven by the convergence of mobility, analytics, social media, cloud computing, and embedded devices - will make everything that's happened so far look like a prelude. The authors, a...