Introduction -- Case studies -- Efficient integration of shipping into intra-regional supply chains / Anastasia Christodoulou, Zeeshan Raza and Johan Woxenius -- Overcrowding in a hospital emergency department : a supply chain management referral pathway to reduce overcrowding / Ingrid Hunt and...

Since the late 1950s it has been recognised that the systems used internally within supply chains can lead to oscillations in demand and inventory as orders pass through the system. The uncertainty generated by these oscillations can result in late deliveries, order cancellations and an...

Cover -- Editorial advisory board -- Guest editorial -- Realignment of the physical distribution process in omni-channel fulfillment -- Retail logistics in the transition from multi-channel to omni-channel -- Online retail returns management -- An investigation into critical service determinants...