Introduction -- Case studies -- Efficient integration of shipping into intra-regional supply chains / Anastasia Christodoulou, Zeeshan Raza and Johan Woxenius -- Overcrowding in a hospital emergency department : a supply chain management referral pathway to reduce overcrowding / Ingrid Hunt and...

Cover -- Editorial advisory board -- Guest editorial -- Realignment of the physical distribution process in omni-channel fulfillment -- Retail logistics in the transition from multi-channel to omni-channel -- Online retail returns management -- An investigation into critical service determinants...