Although there is much in print dealing with hotel design and hotel operation, there are no publications in which the relationship between the two is discussed. Describes the Marriott Courtyard concept of Scotts Hotels Ltd, in which the construction, services and operational style of the hotels...

Compares the major objectives of large hotel corporations with those of SMEs. Proposes that yield management systems are more prevalent among the former because of differences between their objectives and culture. Concludes that yield management systems are appropriate for SMEs but suggests that...