The theory of learned helplessness is presented as a framework for diagnosing problems and planning remedial action in organisations. The elements of a successful change strategy are discussed and attention is focused on interventions designed to disconfirm expectations of on‐contingency...

A common approach towards enhancing managerial effectiveness is to focus attention on improving the knowledge and skill of the manager, i.e. training. This approach assumes that the main barrier to effectiveness is some deficiency in the individual. A quick and simple approach to diagnosing...

Presents the theory of learned helplessness as a framework for diagnosing problems and planning remedial action in organizations. Discusses the elements of a successful change strategy and focuses attention on interventions designed to disconfirm expectations of on‐contingency between response...

This study investigates whether there is a set of universal senior management competencies in the context of one large multi‐site service organisation. Four distinct work environments are identified and different lists of competencies are perceived to be important by managers working at the...

Explores the reasons why Britain has invested relatively little in management education and training compared with its major competitors. Reviews initiatives to improve the provision and take‐up of management education, and considers the role of business schools in this context. Identifies six...