Suggests that successful managers develop practical theories or frameworks to guide their decision making and problem solving. Describes how managers developed a framework for focusing performance appraisal, training and career development opportunities in a long‐term care hospital.

A perspective on the age old question “How do we train and educate managers?” is provided. The central assumptions underlying most management education and development are at odds with the findings of many studies of management. Programmes for education should teach skills and techniques...