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Marketing
Heskett, James L. - 1976
Persistent link: https://www.econbiz.de/10000557977
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Trends in market-responsive logistics strategies
Heskett, James L. - In: Die Unternehmung : Swiss journal of business research … 45 (1991) 2, pp. 94-114
Persistent link: https://www.econbiz.de/10001106086
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Marketing
Heskett, James L. - 1976
Persistent link: https://www.econbiz.de/10004388880
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The ownership quotient : putting the service profit chain to work for unbeatable competitive advantage
Heskett, James L.; Sasser, William Earl; Wheeler, Joe - 2008
Persistent link: https://www.econbiz.de/10004920711