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Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid; Dallery, Yves; Akşin, Zeynep - In: International journal of production economics 120 (2009) 2, pp. 389-399
Persistent link: https://www.econbiz.de/10003888406
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Control policies for single-stage production systems with perishable inventory and customer impatience
Ioannidis, Stratos; Jouini, Oualid; Economopoulos, … - In: Stochastic models of manufacturing and service system …, (pp. 115-138). 2013
Persistent link: https://www.econbiz.de/10010210633
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On the scheduling of operations in a chat contact center
Legros, Benjamin; Jouini, Oualid - In: European journal of operational research : EJOR 274 (2019) 1, pp. 303-316
Persistent link: https://www.econbiz.de/10011990069
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A uniformization approach for the dynamic control of queueing systems with abandonments
Legros, Benjamin; Jouini, Oualid; Koole, Ger M. - In: Operations research 66 (2018) 1, pp. 200-209
Persistent link: https://www.econbiz.de/10011818618
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On the effect of lifetime variability on the performance of inventory systems
Kouki, Chaaben; Jouini, Oualid - In: International journal of production economics 167 (2015), pp. 23-34
Persistent link: https://www.econbiz.de/10011346614
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How to optimize container withholding decisions for reuse in the hinterland?
Legros, Benjamin; Fransoo, Jan C.; Jouini, Oualid - In: European journal of operational research : EJOR 316 (2024) 3, pp. 930-941
Persistent link: https://www.econbiz.de/10014576833