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Explaining why employee-customer orientation influences customers' perceptions of the service encounter
Gazzoli, Gabriel; Hancer, Murat; Kim, Peter Beomcheol - In: Journal of service management 24 (2013) 4, pp. 382-400
Persistent link: https://www.econbiz.de/10009790197
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Employee satisfaction with schedule flexibility : psychological antecedents and consequences within the workplace
Lee, Gyumin; Magnini, Vincent P.; Kim, Peter Beomcheol - In: International journal of hospitality management 30 (2011) 1, pp. 22-30
Persistent link: https://www.econbiz.de/10008821995
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Leader-member exchange (LMX) and its work outcomes : the moderating role of gender
Wang, Pola Qi; Kim, Peter Beomcheol; Milne, Simon - In: Journal of hospitality marketing & management 26 (2017) 2, pp. 125-143
Persistent link: https://www.econbiz.de/10011669701
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An examination of leader-member exchange (LMX) agreement between employees and their supervisors and its influence on work outcomes
Kim, Peter Beomcheol; Poulston, Jill; Sankaran, Amrit C. - In: Journal of hospitality marketing & management 26 (2017) 3, pp. 238-258
Persistent link: https://www.econbiz.de/10011707069
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Organizational drivers and outcomes of casino employees' work adaptability
Kim, Peter Beomcheol; Kim, Seontaik; Kim, Seongseop; … - In: Journal of hospitality marketing & management 26 (2017) 3, pp. 276-296
Persistent link: https://www.econbiz.de/10011707122
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An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop; Kim, Peter Beomcheol; Kim, Seontaik; … - In: International journal of hospitality management 84 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
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Stay away from fickle supervisor! : supervisors' behavioral fluctuation diminishing the effect of job embeddedness on employees' service behavior
Park, In-Jo; Zhu, Dan; Doan, Tin; Kim, Peter Beomcheol - In: International journal of hospitality management 95 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012547712
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How does the career commitment of hospitality employees change across career stages? : a multilevel investigation into occupational self-efficacy and family support
Zhu, Dan; Kim, Peter Beomcheol; Milne, Simon; Park, In-Jo - In: International journal of hospitality management 120 (2024), pp. 1-19
Persistent link: https://www.econbiz.de/10015071016