Blomme, Robert J.; Tromp, Debbie M.; van Rheede, Arjan - In: Advances in hospitality and leisure : Vol. 4, (pp. 3-28). 2008
As management-level turnover is increasing rapidly, one of the major challenges for the hospitality industry is to retain highly educated and highly skilled employees. As the psychological contract approach to the employment relationship had not been investigated with regard to the hospitality...