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How organizational and employee-customer identification, and customer orientation affect job engagement
Anaza, Nwamaka A.; Rutherford, Brian A. - In: Journal of service management 23 (2012) 5, pp. 616-639
Persistent link: https://www.econbiz.de/10009666546
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Relations of fit and organizational identification to employee-customer identification
Anaza, Nwamaka A. - In: Journal of managerial psychology 30 (2015) 8, pp. 925-939
Persistent link: https://www.econbiz.de/10011438758
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Developing affective brand commitment through social media
Turri, Anna M.; Smith, Karen H.; Kemp, Elyria - In: Journal of electronic commerce research : JECR 14 (2013) 3, pp. 201-214
Persistent link: https://www.econbiz.de/10010208519
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Take this job and shove it : examining the influence of role stressors and emotional exhaustion on organizational commitment and identification in professional truck drivers
Kemp, Elyria; Kopp, Steven W.; Kemp, Eramus C. - In: Journal of business logistics : JBL 34 (2013) 1, pp. 33-45
Persistent link: https://www.econbiz.de/10009741884
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What's love got to do with it? : investigating consumer commitment in health care
Kemp, Elyria; Poole, Sonja Martin - In: Health marketing quarterly 34 (2017) 2, pp. 113-127
Persistent link: https://www.econbiz.de/10011706889