Purpose The automotive industry has been studied extensively, but few studies focus on outbound logistics in automotive supply chains, or on the logistics service provider’s (LSP’s) point of view. Furthermore, there is hardly any research on service model innovation in LSPs. The purpose of...

Purpose Services are highly important in a world economy which has increasingly become service driven. There is a growing need to better understand the possibilities for, and requirements of, designing modular service architectures. The purpose of this paper is to elaborate on the roots of the...

Covers -- Editorial board -- Service modularity andarchitecture - an overview and research agenda -- Evolution of modularity literature: a 25-year bibliometric analysis -- What professionals consider when designing a modular service architecture? -- Exploring modularity in services: cases from...