Internet shopbots compare prices and service levels at competing retailers, creating a laboratory for analyzing consumer choice. We analyze 20,268 shopbot consumers who select various books from 33 retailers over 69 days for a total of 1,512,856 observed offers. Although each retailer offers a...

It is our aim to illustrate a picture of the online participation behavior of German Internet users. We study today’s forms of online participation in two selected fields: politics and the economy. The study is built upon 13 types of opportunities to participate. The outcome is based on a TNS...

By the end of 2016 about 653 million people in the Asia Pacific region are expected to buy goods and services online. Out of these, a large chunk of customers will be from India. E-commerce is one of the fastest growing sectors in this region. According to the Associated Chambers of Commerce and...