Outlines the changes which have occurred in the hospitality business environment during the period 19901995 and reviews the resulting changes in skills, attitudes and competences now required of hospitality managers. It is important that these developments are reflected in the hospitality...

Presents a review identifying the distinctive themes and their related sub‐themes as reflected by articles published in the International Journal of Contemporary Hospitality Management in the period 1989‐1994. Sets out six theme areas which reflect the main strands of research and thinking...

Provides an overview of developments in hospitality operations management as reflected by articles published in: International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management, International Journal of Service Industry Management and Service...

Sustained growth in the short break market has enabled hotel companies to develop nationally recognised brands such as Thistle Hotels′ “Highlife Breaks”. Success in the serviced accommodation sector of this market critically depends on effective retail brand distribution and the...