This paper considers the impact that information and communicationtechnology (ICT) has on firms’ choices over organisational form. In particular,the decision over whether to produce in-house or outsource services,and the decision over the location of activity. ICT reduces the transactionand...

Organisational change is a fact of business life. With globalisation, increasedcompetition, and improved technology, organisations are moving towards flatterorganisational models.Managing the type of fundamental changes involved in moving from a hierarchical toa flatter organisational structure,...

Among various theories of the firm, the dynamic capabilities approach has not fully drawn its implications for firm boundary and organizational design. Firm boundary and structural design are abstracted away when strategy scholars study capabilities and firm-level heterogeneity. This chapter...