Chalutz Ben‐Gal, Hila; Tzafrir, Shay S. - In: Journal of Organizational Change Management 24 (2011) 5, pp. 662-679
Purpose – The purpose of this paper is to examine the link between interpersonal and organizational factors in consultant‐client relationships and their contribution to the effectiveness of an organizational change process. Design/methodology/approach – The authors designed two studies in...