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Performance measurement
Taiwan
30
Customer satisfaction
9
Kundenzufriedenheit
9
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9
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9
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8
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8
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grey relational analysis
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China
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Lee, Tzong-ru
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Cassia, Fabio
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Choy, K. L.
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Hilletofth, Per
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Hong, Mei-Hsiu
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Hsu, Min Chih
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Kao, Ching-Kuei
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International journal of business excellence
2
International journal of management, knowledge and learning : IJMKL
1
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ECONIS (ZBW)
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Setting organizational key performance indicators in the precision machine industry
Hong, Mei-Hsiu
;
Lee, Tzong-ru
;
Kao, Ching-Kuei
; …
- In:
International journal of management, knowledge and …
4
(
2015
)
2
,
pp. 135-161
Persistent link: https://www.econbiz.de/10011684818
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2
Developing a comprehensive brand evaluation system with the support of TRIZ to formulate brand strategies
Lee, Tzong-ru
;
Choy, K. L.
;
Hsu, Min Chih
;
Cassia, Fabio
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 38-57
Persistent link: https://www.econbiz.de/10011710580
Saved in:
3
RELQUAL in Taiwanese business relationships
Lee, Tzong-ru
;
Svensson, Göran
;
Mysen, Tore
- In:
International journal of business excellence
3
(
2010
)
4
,
pp. 433-451
Persistent link: https://www.econbiz.de/10008798921
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