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Individual differences in self-attributed motives for tipping : antecedents, consequences, and implications
Lynn, Michael - In: International journal of hospitality management 28 (2009) 3, pp. 432-438
Persistent link: https://www.econbiz.de/10003855830
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Effects of the Big Five personality traits on tipping attitudes, motives, and behaviors
Lynn, Michael - In: International journal of hospitality management 92 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012425153
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A framework for evaluating the customer wait experience
McGuire, Kelly A.; Kimes, Sheryl E.; Lynn, Michael; … - In: Journal of service management 21 (2010) 3, pp. 269-290
Persistent link: https://www.econbiz.de/10003993784