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Personalization
Consumer behaviour
8
Konsumentenverhalten
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Beziehungsmarketing
5
New product development
5
Relationship marketing
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Produktentwicklung
4
Innovation management
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Innovationsmanagement
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Competitive advantage
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Customer journey
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Customer satisfaction
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Dienstleistung
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Einzelhandel
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Erfolgsfaktor
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Innovation adoption
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Innovationsakzeptanz
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Integration practice
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Kundenzufriedenheit
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Music
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Musik
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New service development
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Nonlinear effects
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Perception
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Retail trade
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Services
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Success factor
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Touchpoints
2
Wahrnehmung
2
Wettbewerbsvorteil
2
accuracy
2
attribution theory
2
attributional cues
2
consumer empathy
2
customer experience
2
empathic customer experience framework
2
perception–action model of empathy
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personalization
2
personalized recommendations
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reactance
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Weidig, Jakob
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Kuehnl, Christina
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Kühnl, Christina
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Weippert, Marco
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Journal of business research : JBR
1
Psychology & marketing
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ECONIS (ZBW)
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Improving the effectiveness of personalized recommendations through attributional cues
Weidig, Jakob
;
Kühnl, Christina
- In:
Psychology & marketing
40
(
2023
)
12
,
pp. 2559-2575
Persistent link: https://www.econbiz.de/10014432501
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2
Personalized touchpoints and customer experience : a conceptual synthesis
Weidig, Jakob
;
Weippert, Marco
;
Kuehnl, Christina
- In:
Journal of business research : JBR
177
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014551992
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