Driving assistants offer opportunities for innovation in transportation logistics by preventing accidents and improving workers' well-being. The related transition towards technological interaction, however, changes the spectrum of job tasks and the drivers' perceptions of their workplace. In...

Companies need practical customer integration processes to enable them to exploit their customers’ valuable knowledge as a key resource during product and service development. However, existing customer integration processes do not capture complex production environments with heterogeneous...

Paul Kleindorfer was among the first to weigh in on and nurture the stream of Sustainable Operations Management. The thoughts laid out here are based on conversations we had with Paul relating to the drivers underlying sustainability as a management issue: population and per capita consumption...