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~subject:"Prozessmanagement"
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Prozessmanagement
Dienstleistungsqualität
20
Service quality
20
Consumer behaviour
15
Konsumentenverhalten
13
Hospital
11
Krankenhaus
11
China
10
Dienstleistungsmanagement
10
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Customer satisfaction
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Kinder
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Kundenzufriedenheit
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Migrant workers
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Relationship marketing
6
School finance
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Schulfinanzierung
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Hotel industry
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Hotellerie
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Impact assessment
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Lieferkette
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6
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Ding, Xin
3
Verma, Rohit
3
Boyer, Kenneth K.
1
Chuang, Howard Hao-Chun
1
Edvardsson, Bo
1
Han, Spring H.
1
Karniouchina, Ekaterina V.
1
Lee, Jungwoo
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Lu, Guanyi
1
Moore, William L.
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Peng, David Xiaosong
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Peng, Xiaosong
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Rhee, Bo van der
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Journal of operations management
2
Decision sciences
1
European journal of operational research : EJOR
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
6
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1
The impact of service design and process management on clinical quality : an exploration of synergetic effects
Ding, Xin
- In:
Journal of operations management
36
(
2015
),
pp. 103-114
Persistent link: https://www.econbiz.de/10011308412
Saved in:
2
Addressing endogeneity in operations management research : recent developments, common problems, and directions for future research
Lu, Guanyi
;
Ding, Xin
;
Peng, David Xiaosong
;
Chuang, …
- In:
Journal of operations management
64
(
2018
),
pp. 53-64
Persistent link: https://www.econbiz.de/10011975907
Saved in:
3
The impact of electronic medical records on the process of care : alignment with complexity and clinical focus
Ding, Xin
;
Peng, Xiaosong
- In:
Decision sciences
53
(
2022
)
2
,
pp. 348-389
Persistent link: https://www.econbiz.de/10013186461
Saved in:
4
Operations & supply chain management : world class theory and practice
Verma, Rohit
;
Boyer, Kenneth K.
-
2010
-
1. ed., internat. student ed.
Persistent link: https://www.econbiz.de/10003798430
Saved in:
5
Issues in the use of ratings-based versus choice-based conjoint analysis in operations management research
Karniouchina, Ekaterina V.
;
Moore, William L.
;
Rhee, Bo …
- In:
European journal of operational research : EJOR
197
(
2009
)
1
,
pp. 340-348
Persistent link: https://www.econbiz.de/10003829064
Saved in:
6
Mobile technology adoption among hotels : Managerial issues and opportunities
Han, Spring H.
;
Lee, Jungwoo
;
Edvardsson, Bo
;
Verma, Rohit
- In:
Tourism management perspectives : TMP
38
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012591895
Saved in:
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