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The paper argues that some conventional tools guiding innovation processes inadequately analyse problems arising from blending telematics with public service integration in areas of complex service provision. Also uses Molina’s diamond of alignment, and Nicoll’s contextual usability...
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Chapter 1. Introduction: Public Services and Marxism -- Chapter 2. Public Value: How to Make It and Measure It? -- Chapter 3. Public Services, Dialectics, and Nature -- Chapter 4. Social Change, Public Services and Dialectics -- Chapter 5. Transitions and Public Services -- Chapter 6. The State...
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