Narrow search
Showing 1 - 9 of 9
Cover Image
Developing a revised QFD technique to meet the needs of multiple-customer groups : a case of public policy analysis
Yu, Chang-hsi; Chen, Chi-huang; Chen, Wan-hong; Chang, … - In: Total quality management & business excellence : an … 23 (2012) 12, pp. 1413-1431
Persistent link: https://www.econbiz.de/10009687469
Cover Image
Business excellence models : limitations, reflections and further, develoment
Dahlgaard, Jens Jörn; Chen, Chi-kuang; Jang, Jiun-yi; … - In: Total quality management & business excellence : an … 24 (2013) 5, pp. 519-538
Persistent link: https://www.econbiz.de/10009762684
Cover Image
Diagnosing and prognosticating the quality movement – a review on the 25 years quality literature (1987 - 2011)
Dahlgaard-Park, Su Mi; Chen, Chi-kuang; Jang, Jiun-yi; … - In: Total quality management & business excellence : an … 24 (2013) 1, pp. 1-18
Persistent link: https://www.econbiz.de/10009723464
Cover Image
Assessment and cultivation of total quality management organisational culture : an empirical investigation
Fu, Shih-Lung; Chou, Shou-Yan; Chen, Chi-Kuang; Wang, … - In: Total quality management & business excellence : an … 26 (2015) 2, pp. 123-136
Persistent link: https://www.econbiz.de/10010477253
Cover Image
Develoment of quality management in Taiwan the past, present and future
Chen, Chi-Kuang; Lu, Iuan-Yuan; Wang, Kuo-Ming; Jang, … - In: Total quality management & business excellence : an … 26 (2015) 1, pp. 3-13
Persistent link: https://www.econbiz.de/10010477405
Cover Image
Quality excellence in Taiwan : theories and practices ; editorial
Dahlgaard, Jens Jörn; Dahlgaard-Park, Su Mi; Chen, … - In: Total quality management & business excellence : an … 26 (2015) 1, pp. 1-2
Persistent link: https://www.econbiz.de/10010477410
Cover Image
The evolution and convergence of total quality management and management theories
Dahlgaard-Park, Su Mi; Reyes, Lidia; Chen, Chi-Kuang - In: Total quality management & business excellence : an … 29 (2018) 10, pp. 1108-1128
Persistent link: https://www.econbiz.de/10011918863
Cover Image
A quality management approach to guide the executive management team through the product/service innovation process
Chen, Chi-Kuang; Reyes, Lidia - In: Total quality management & business excellence : an … 28 (2017) 9, pp. 1003-1022
Persistent link: https://www.econbiz.de/10011778042
Cover Image
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang; Reyes, Lidia; Dahlgaard, Jens Jörn; … - In: International journal of quality and service sciences 14 (2022) 2, pp. 217-237
Persistent link: https://www.econbiz.de/10013330611