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Prioritising agility capabilities based on cost of quality using integrative approach of Shannon entropy, house of quality and quadrant analysis : with a case study in home appliance industries
Shahin, Arash; Rezaei, Marzieh - In: International journal of services and operations management 28 (2017) 3, pp. 359-372
Persistent link: https://www.econbiz.de/10011862842
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Design for Six Sigma (DFSS) : lessons learned from world-class companies
Shahin, Arash - In: International journal of six sigma and competitive … 4 (2008/09) 1, pp. 48-59
Persistent link: https://www.econbiz.de/10003733332
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The relationship between quality and productivity : a new perspective
Shahin, Arash - In: International journal of productivity and quality … 3 (2008) 2, pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
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Prioritizing the economic indicators of SSC : an integrative QFD approach of performance prism and BSC
Goharshenasan, Ali; Aboumasoudi, Abbas Sheikh; Shahin, Arash - In: Benchmarking : an international journal 29 (2022) 2, pp. 522-550
Persistent link: https://www.econbiz.de/10013040882
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The new concept of quality in the digital era : a human resource empowerment perspective
Balouei Jamkhaneh, Hadi; Shahin, Arash; Parkouhi, Sahar … - In: The TQM journal : the international review of … 34 (2022) 1, pp. 125-144
Persistent link: https://www.econbiz.de/10012884581
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Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi; Shahin, Reza; Shahin, Arash - In: The international journal of productivity and … 72 (2023) 7, pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
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Determining appropriate maintenance strategy based on decision making grid, Sigma level, and process capability index : with a case study in a steel company
Shahin, Arash; Isfahani, Noushin Ghofrani; Tabatabaei, … - In: International journal of applied management science 5 (2013) 3, pp. 265-280
Persistent link: https://www.econbiz.de/10010201113
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Service quality gaps & Six Sigma
Dehghan, Ali; Shahin, Arash; Zenouzi, Bahman - In: Journal of management research 4 (2012) 1, pp. 1-11
Persistent link: https://www.econbiz.de/10009725902
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Prioritising enablers of EFQM based on manager performance : an integration of 360° evaluation and house of quality (HoQ)
Shahin, Arash; Rabbanimehr, Maedeh - In: International journal of procurement management 6 (2013) 3, pp. 329-349
Persistent link: https://www.econbiz.de/10009757527
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EFQMQual : evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach
Shahin, Arash; Balouei Jamkhaneh, Hadi; Hosseini … - In: Measuring business excellence : the journal of … 18 (2014) 3, pp. 38-56
Persistent link: https://www.econbiz.de/10010417499