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A performance measurement system for SMEs taking part in quality award programmes
Garengo, Patrizia - In: Total quality management & business excellence : an … 20 (2009) 1/2, pp. 91-105
Persistent link: https://www.econbiz.de/10003858997
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Process improvement and lean thinking : using knowledge and information to improve performance
Radnor, Zoe - In: Connecting knowledge and performance in public services …, (pp. 173-198). 2010
Persistent link: https://www.econbiz.de/10014564714
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Unveiling strategy in SMEs through balanced scorecard implementation : a circular methodology
Garengo, Patrizia; Biazzo, Stefano - In: Total quality management & business excellence : an … 23 (2012) 1, pp. 79-102
Persistent link: https://www.econbiz.de/10009509638
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From ISO quality standards to an integrated management system : an implementation process in SME
Garengo, Patrizia; Biazzo, Stefano - In: Total quality management & business excellence : an … 24 (2013) 3, pp. 310-335
Persistent link: https://www.econbiz.de/10009752093
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Teamworking and lean revisited : a reply to Carter et al.
Procter, Stephen J.; Radnor, Zoe - In: The international journal of human resource management 28 (2017) 3/4, pp. 468-480
Persistent link: https://www.econbiz.de/10011709144