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A performance realization framework for implementing ISO 9000

Kim, Dong‐Young; Kumar, Vinod; Kumar, Uma - In: International Journal of Quality & Reliability Management 28 (2011) 4, pp. 383-404

Purpose – The purpose of this study is to propose a performance realization framework based on key factors of ISO 9000 implementation. Design/methodology/approach – A three‐stage approach of a systematic review is employed to examine the literature and develop the framework. The review is...

Persistent link: https://www.econbiz.de/10014800638

Quality management in research and development

Kumar, Vinod; Kim, Dong‐Young; Kumar, Uma - In: International Journal of Quality and Service Sciences 4 (2012) 2, pp. 156-174

Purpose – The purpose of this paper is to explore the nature of research topics and methodologies employed in existing studies of quality management (QM) in research and development (R&D). Design/methodology/approach – Using a systematic review methodology (SRM), this paper analyzes the...

Persistent link: https://www.econbiz.de/10014802490

A linkage model for the integrated application of intellectual capital management and the EFQM business excellence model : the case of an ISO 9001 certified public R&D organisation

Kim, Dong-young; Kumar, Vinod; Kumar, Uma; Hwang, Young-ha - In: International journal of learning and intellectual … 6 (2009) 4, pp. 303-323

Persistent link: https://www.econbiz.de/10003898881

Identifying some critical changes required in adopting agile practices in traditional software development projects

Misra, Subhas Chandra; Kumar, Vinod; Kumar, Uma - In: International journal of quality & reliability management 27 (2010) 4/5, pp. 451-474

Persistent link: https://www.econbiz.de/10003987811

European Foundation for Quality Management Business Excellence Model

Kim, Dong Young; Kumar, Vinod; Murphy, Steven A. - In: International journal of quality & reliability management 27 (2010) 6, pp. 684-701

Persistent link: https://www.econbiz.de/10008655511

The role of leadership competencies for implementing TQM : an empirical study in Thai manufacturing industry

Das, Anupam; Kumar, Vinod; Kumar, Uma - In: International journal of quality & reliability management 28 (2011) 2, pp. 195-219

Persistent link: https://www.econbiz.de/10009008113

Global service quality of business-to-consumer electronic-commerce

Shareef, Mahmud Akhter; Kumar, Vinod; Dwivedi, Yogesh K.; … - In: International journal of Indian culture and business … 8 (2014) 1, pp. 1-34

Persistent link: https://www.econbiz.de/10010400980

Quality management in research and development

Kumar, Vinod; Kim, Dong Young; Kumar, Uma - In: International journal of quality and service sciences 4 (2012) 2, pp. 156-174

Persistent link: https://www.econbiz.de/10009573203

Relationship between quality management practices and innovation

Kim, Dong Young; Kumar, Vinod; Kumar, Uma - In: Journal of operations management 30 (2012) 4, pp. 295-315

Persistent link: https://www.econbiz.de/10009550080

A framework of intellectual capital management based on ISO 9001 quality management system : the case study of ISO 9001 certified public R&D institute

Kim, Dong-young; Kumar, Vinod; Kumar, Uma - In: Knowledge and process management : the journal of … 16 (2009) 4, pp. 162-173

Persistent link: https://www.econbiz.de/10003915965