Prajogo, Daniel; Huo, Baofeng; Han, Zhaojun - In: Supply Chain Management: An International Journal 17 (2012) 3, pp. 306-322
Purpose – The purpose of this paper is to propose and empirically test a model of different aspects of ISO 9000 implementation in terms of their relationships with three key supply chain (SC) management practices (internal processes, supplier relationships, and customer relationships). In...