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How does service robot anthropomorphism affect human co-workers?
Tojib, Dewi
;
Sujan, Rahul
;
Ma, Junzhao
;
Tsarenko, Yelena
- In:
Journal of service management
34
(
2023
)
4
,
pp. 750-769
Persistent link: https://www.econbiz.de/10014338203
Saved in:
2
Human staff vs. service robot vs. fellow customer : does it matter who helps your customer following a service failure incident?
Ho, Ting Hin
;
Tojib, Dewi
;
Tsarenko, Yelena
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241791
Saved in:
3
Sex robots : are we ready for them? : an exploration of the psychological mechanisms underlying people’s receptiveness of sex robots
Ma, Junzhao
;
Tojib, Dewi
;
Tsarenko, Yelena
- In:
Journal of business ethics : JBE
178
(
2022
)
4
,
pp. 1091-1107
Persistent link: https://www.econbiz.de/10013271687
Saved in:
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