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Satisfaction
Consumer behaviour
185
Konsumentenverhalten
181
Customer satisfaction
95
Kundenzufriedenheit
93
Beziehungsmarketing
88
Relationship marketing
88
Holiday behaviour
82
Urlaubsverhalten
82
Hotel industry
72
Hotellerie
72
Dienstleistungsqualität
60
Service quality
60
Tourism
49
Tourismus
49
Emotion
44
Brand image
38
Gastronomie
38
Markenimage
38
Restaurant industry
38
Brand management
37
Markenführung
37
Environmental consciousness
32
Tourism industry
32
Tourismuswirtschaft
32
Umweltbewusstsein
32
Job satisfaction
31
Arbeitszufriedenheit
29
Airline
25
Consumer attitudes
25
Fluggesellschaft
25
Gastgewerbe
25
Hospitality industry
25
Verbrauchereinstellung
25
USA
24
Brand
23
Environmental management
22
Markenartikel
22
Umweltmanagement
22
United States
22
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research-article
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English
25
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Han, Heesup
22
Hyun, Sunghyup Sean
6
Kim, Seongseop
3
Yu, Jongsik
3
Al-Ansi, Amr
2
Ariza-Montes, Antonio
2
Jani, Dev
2
Kim, Jinkyung Jenny
2
Kim, Wansoo
2
Koo, Bonhak
2
Lee, Kai-Sean
2
Quan, Wei
2
Untaru, Elena-Nicoleta
2
Amponsah, Mary
1
Arjona-Fuentes, Juan M.
1
Baah, Nancy Grace
1
Chen, Haoran
1
Choo, Seung-Woo
1
Chua, Bee-Lia
1
Ham, Sunny
1
Joen, Sang Mi
1
Jung, Heekyoung
1
Jung, Inyoung
1
Kiatkawsin, Kiattipoom
1
Kim, Insin
1
Kim, Seoyoung
1
Law, Rob
1
Lee, Hyerin
1
Lee, Kwang-Ho
1
Lee, Sanghyeop
1
Lee, Timothy J.
1
Lho, Linda Heejung
1
Ling, Esther Sii Wei
1
Liu, Yumeng
1
Meng, Bo
1
Moon, Hyeyoung
1
Moon, Hyoungeun
1
Olya, Hossein G. T.
1
Pai, Chen Kuo
1
Quan, Lanji
1
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International journal of hospitality management
11
Journal of retailing and consumer services
3
Journal of travel and tourism marketing
3
International journal of contemporary hospitality management
2
Tourism management : research, policies, practice
2
International Journal of Contemporary Hospitality Management
1
Journal of hospitality and tourism insights
1
Journal of vacation marketing
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
24
Other ZBW resources
1
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1
Investigating customer loyalty formation for wellness spa : individualism vs. collectivism
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Kim, Wansoo
;
Lee, …
- In:
International journal of hospitality management
67
(
2017
),
pp. 11-23
Persistent link: https://www.econbiz.de/10011785135
Saved in:
2
Bike-traveling as a growing phenomenon : role of attributes, value, satisfaction, desire, and gender in developing loyalty
Han, Heesup
;
Meng, Bo
;
Kim, Wansoo
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 91-103
Persistent link: https://www.econbiz.de/10011642653
Saved in:
3
Customer retention in the medical tourism industry : impact of quality, satisfaction, trust and price resonableness
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 20-29
Persistent link: https://www.econbiz.de/10010485589
Saved in:
4
Role of motivations for luxury cruise traveling, satisfaction, and involvement in building traveler loyalty
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
70
(
2018
),
pp. 75-84
Persistent link: https://www.econbiz.de/10011825969
Saved in:
5
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
6
What influences company attachment and job performance in the COVID-19 era? : airline versus hotel employees
Han, Heesup
;
Lee, Kai-Sean
;
Kim, Seongseop
;
Wong, …
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013494129
Saved in:
7
Role of physical environment and green natural environment of pet-accompanying tourism sites in generating pet owners' life satisfaction
Quan, Wei
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Jung, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 399-415
Persistent link: https://www.econbiz.de/10014369816
Saved in:
8
Wellness tourism destination loyalty formation : the role of mental health and eudaimonic well-being
Chua, Bee-Lia
;
Kim, Seongseop
;
Ling, Esther Sii Wei
; …
- In:
Journal of hospitality and tourism insights
8
(
2025
)
3
,
pp. 1049-1072
Persistent link: https://www.econbiz.de/10015272383
Saved in:
9
Personality, social comparison. consumptiion emotions, satisfaction, and behavioral intentions : how do these and other factors relate in a hotel setting?
Jani, Dev
;
Han, Heesup
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 970-993
Persistent link: https://www.econbiz.de/10010194945
Saved in:
10
Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Jani, Dev
;
Han, Heesup
- In:
International journal of hospitality management
37
(
2014
),
pp. 11-20
Persistent link: https://www.econbiz.de/10010354251
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