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Chapter 11 Opportunism and Spe...
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Corporate social responsibility and satisfaction in service industries : a systematic review and integrative framework
Mohammadi, Elaheh
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Vagnani, Gianluca
;
Maleki, Hossein
- In:
Society and business review
18
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2023
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2
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pp. 363-397
Persistent link: https://www.econbiz.de/10014334084
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Discount reference moderates customers' reactions to discount frames after online service failure
Sharifi, Seyed Shahin
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Aghazadeh, Hashem
- In:
Journal of business research : JBR
69
(
2016
)
10
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pp. 4074-4080
Persistent link: https://www.econbiz.de/10011553910
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