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~subject:"Schweden"
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Subject
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Schweden
Consumer behaviour
64
Beziehungsmarketing
61
Relationship marketing
61
Konsumentenverhalten
59
Customer satisfaction
50
Dienstleistungsqualität
44
Kundenzufriedenheit
44
Service quality
44
Services
38
Dienstleistung
34
Kundenintegration
30
Customer integration
29
Customer experience
28
Service-dominant logic
26
Dienstleistungssektor
25
Innovation
25
Service industry
25
Service-Dominant Logic
23
Betriebliche Wertschöpfung
21
Sweden
21
Value creation
21
Dienstleistungsmarketing
20
Service innovation
19
Services marketing
19
Beschwerdemanagement
15
Complaint management
15
Customer service
14
Dienstleistungsinnovation
14
Innovationsmanagement
14
Kundenservice
14
Dienstleistungsmanagement
12
Innovation management
12
Lieferantenmanagement
12
Service management
12
Supplier relationship management
12
Theorie
12
Theory
12
United Kingdom
12
Großbritannien
10
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Article in journal
7
Aufsatz in Zeitschrift
7
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4
Book section
4
Collection of articles of several authors
1
Company information
1
Firmeninformation
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Language
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English
14
Swedish
5
German
1
Author
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Edvardsson, Bo
20
Gustafsson, Anders
4
Witell, Lars
4
Enquist, Bo
3
Nyström, Harry
2
Pareigis, Jörg
2
Walter, Ute
2
Davidsson, Nina
1
Echeverri, Per
1
Gebauer, Heiko
1
Kristensson, Per
1
Magnusson, Leif
1
Meiren, Thomas
1
Paiola, Marco
1
Sandén, Bodil
1
Schäfer, Adrienne
1
Strandvik, Tore
1
Öström, Åsa
1
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Institutionen för Ekonomi och Statistik <Uppsala>
1
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Rapport från Institutionen för Ekonomi och Statistik
3
International journal of quality and service sciences
2
Journal of service management
2
Managing service quality : MSQ ; an international journal
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Innovation of strategic reflexivity
1
International journal of services technology and management
1
Management, organizations and society
1
Routledge series in management, organization and society
1
Service quality and management
1
Sveriges Lantbruksuniversitet, Institutionen för Ekonomi och Statistik, Rapport
1
The handbook of innovation and services : a multi-disciplinary perspective
1
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ECONIS (ZBW)
20
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Företagsstrategier för produktutveckling : [Mit engl. Zsfassung.]
Edvardsson, Bo
-
1981
Persistent link: https://www.econbiz.de/10000013826
Saved in:
2
Företagsstrategier för forskning och utveckling : fallstudier av fyra företag som tillverkar lantbruksmaskiner
Edvardsson, Bo
-
1980
Persistent link: https://www.econbiz.de/10002104832
Saved in:
3
Konsumenters värdering av nya livsmedelsprodukter : consumers evaluation of new food products
Edvardsson, Bo
-
1981
Persistent link: https://www.econbiz.de/10002104869
Saved in:
4
Criticality of critical incidents in customer relationships
Edvardsson, Bo
;
Strandvik, Tore
- In:
Service quality and management
,
(pp. 89-110)
.
1999
Persistent link: https://www.econbiz.de/10001407684
Saved in:
5
Management i tjänstesamhället
Edvardsson, Bo
(
contributor
)
-
1988
-
1. upl
Persistent link: https://www.econbiz.de/10000740280
Saved in:
6
Tjänstesverige
Edvardsson, Bo
;
Magnusson, Leif
-
1988
Persistent link: https://www.econbiz.de/10000754882
Saved in:
7
Research and development strategies for Swedish companies in the farm machinery industry
Nyström, Harry
;
Edvardsson, Bo
-
1978
Persistent link: https://www.econbiz.de/10000632098
Saved in:
8
Technological and marketing strategies for product development : a study of 20 Swedish food processing companies
Nyström, Harry
;
Edvardsson, Bo
-
1980
Persistent link: https://www.econbiz.de/10002594172
Saved in:
9
Service business development in small and medium capital goods manufacturing companies
Gebauer, Heiko
;
Paiola, Marco
;
Edvardsson, Bo
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 123-139
Persistent link: https://www.econbiz.de/10003964459
Saved in:
10
Drivers of customers' service experiences : a study in the restaurant industry
Walter, Ute
;
Edvardsson, Bo
;
Öström, Åsa
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 236-258
Persistent link: https://www.econbiz.de/10003980791
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