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Sales intrafirm networks and the performance impact of sales cross-functional collaboration with marketing and customer service
Claro, Danny Pimentel; Ramos, Carla - In: The journal of personal selling & sales management : JPSSM 38 (2018) 2, pp. 172-190
Persistent link: https://www.econbiz.de/10011917829
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Dynamic and global drivers of salesperson effectiveness
Claro, Danny Pimentel; Ramos, Carla; Palmatier, Robert W. - In: Journal of the Academy of Marketing Science 52 (2024) 2, pp. 399-425
Persistent link: https://www.econbiz.de/10015047779
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The effect of inside sales and hybrid sales structures on customer value creation
Ramos, Carla; Claro, Danny Pimentel; Germiniano, Renato - In: Journal of business research : JBR 154 (2023), pp. 1-19
Persistent link: https://www.econbiz.de/10013468754