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Service assurance
Dienstleistungsqualität
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Service quality
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Gesundheitsversorgung
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Gesundheitswesen
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Health care
3
Health care system
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Beziehungsmarketing
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Brand
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Consumer behaviour
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Consumer perceived ethicality
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Dienstleistungssektor
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Globalisierung
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Globalization
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Healthcare service
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Hospital
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Hospitality
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Konsumentenverhalten
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Krankenhaus
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Kundenzufriedenheit
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Label
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Market entry
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Markteintritt
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Patronage
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Portfolio
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Retailer
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Service tradability
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Social presence
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Sustainability
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social presence
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Air transport
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Clergue, Valentina
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Etemad-Sajadi, Reza
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Heo, Cindy Yoonjoung
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International journal of hospitality management
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ECONIS (ZBW)
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Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
Saved in:
2
Reprint of: Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334776
Saved in:
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