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The front/back office configuration in new service development : case study of local commercial bank in China

Li, Jing Hua; Huang, Qiu Bo - In: International journal of services technology and management 18 (2012) 3/4, pp. 184-203

Persistent link: https://www.econbiz.de/10009744379

Technical services in the 21st century

Hines, Samantha (ed.) - 2021

While librarianship in general has had to respond to constant revolutionary change, technical services have faced much … technical services, and the ground-breaking changes they have encountered, this edited collection provides readers with an … technical services work in the 21st century. The authors offer thoughtful applied theoretical solutions to practical problems …

Persistent link: https://www.econbiz.de/10012499345

Export and FDI premia among services firms in the developing world

Shepherd, Ben - In: Applied economics letters 21 (2014) 1/3, pp. 176-179

Persistent link: https://www.econbiz.de/10010239277

Do trademarks diminish the substitutability of products in innovative knowledge-intensive services?

Crass, Dirk; Schwiebacher, Franz - 2013

important supplementary mechanism to protect innovations in knowledgeintensive services. …

Persistent link: https://www.econbiz.de/10009787415

A task based approach to U.S. service offshoring

Püschel, Julia - 2013

Persistent link: https://www.econbiz.de/10010203060

The relative price of services

Inklaar, Robert; Timmer, Marcel - In: The review of income and wealth : journal of the … 60 (2014) 4, pp. 727-746

Persistent link: https://www.econbiz.de/10010457428

Giving ideas a chance : systematic development of services in manufacturing industry

Strassl, Johann; Schicker, Günter; Grasser, Christian - 2015

The purpose of this paper is to propose a service development process that is adapted to manufacturing companies and to discuss its implication for companies with a focus on product development and product sales. This paper looks at new service development (NSD) literature and argues for design...

Persistent link: https://www.econbiz.de/10010500611

Service innovation in developing economies : policy rationale and framework

Rubalcaba-Bermejo, Luis - In: Emerging markets finance & trade : a journal of the … 51 (2015) 3, pp. 540-557

Persistent link: https://www.econbiz.de/10011403809

How big data analytics enables service innovation : materiality, affordance, and the individualization of service

Lehrer, Christiane; Wieneke, Alexander; Vom Brocke, Jan; … - In: Journal of management information systems : JMIS 35 (2018) 2, pp. 424-460

Persistent link: https://www.econbiz.de/10011885755

Framework for the classification of service standardisation

Weyers, Morné; Louw, Louis - In: The service industries journal 37 (2017) 7/8, pp. 409-425

Persistent link: https://www.econbiz.de/10011760426