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Service, services and products : rethinking operations strategy
Spring, Martin; Araujo, Luis - In: International journal of operations & production … 29 (2009) 5, pp. 444-467
Persistent link: https://www.econbiz.de/10009523793
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Performance-based contracting in service supply chains : a service provider risk perspective
Selviaridis, Kostas; Norrman, Andreas - In: Supply chain management : an international journal 19 (2014) 2, pp. 153-172
Persistent link: https://www.econbiz.de/10010345131
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New service development : managing the dynamic between services and operations resources
Santos, Juliana; Spring, Martin - In: International journal of operations & production … 33 (2013) 7, pp. 800-827
Persistent link: https://www.econbiz.de/10010196572
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Customer roles in service supply chains and opportunities for innovation
Sampson, Scott E.; Spring, Martin - In: The journal of supply chain management : a global … 48 (2012) 4, pp. 30-50
Persistent link: https://www.econbiz.de/10009665494
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Service supply chains : introducing the special topic forum
Sampson, Scott E.; Spring, Martin - In: The journal of supply chain management : a global … 48 (2012) 4, pp. 3-7
Persistent link: https://www.econbiz.de/10009665498
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Service triads : a research agenda for buyer-supplier-customer triads in business services
Wynstra, Finn; Spring, Martin; Schoenherr, Tobias - In: Journal of operations management 35 (2015), pp. 1-20
Persistent link: https://www.econbiz.de/10011284730