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Service quality
Consumer behaviour
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USA
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United States
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Beziehungsmarketing
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Einzelhandel
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Relationship marketing
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Retail trade
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Customer satisfaction
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Dienstleistungsqualität
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Disconfirmation
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Economic satisfaction
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Entwicklungsländer
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Internet marketing
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Job satisfaction
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Kundenzufriedenheit
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Lieferantenmanagement
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Markenführung
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Marketingmanagement
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Organisatorischer Wandel
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Organizational behaviour
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Organizational change
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Print advertising
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Printwerbung
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Satisfaction formation
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Selling
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Service satisfaction
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Social exchange theory
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Briggs, Elten
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Daugherty, Patricia J.
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Landry, Timothy D.
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Industrial marketing management : the international journal for industrial and high-tech firms
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The journal of business & industrial marketing
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ECONIS (ZBW)
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Investigating the influence of velocity performance on satisfaction with third party logistics service
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
Industrial marketing management : the international …
39
(
2010
)
4
,
pp. 640-649
Persistent link: https://www.econbiz.de/10003983996
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2
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
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