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Applying importance-performance analysis to compare the changes of a convenient store

Shieh, Jiunn-I; Wu, Hsin-Hung - In: Quality & Quantity: International Journal of Methodology 43 (2009) 3, pp. 391-400

Persistent link: https://www.econbiz.de/10009396629

A case study of applying importance : performance analysis in orthopedic department to evaluate service quality

Wu, Hsin-Hung; Hsieh, Shu-Min - In: International journal of management and decision making … 12 (2012/13) 1, pp. 50-68

Persistent link: https://www.econbiz.de/10009743574

Toward a measure of Chinese hypermarket retail service quality

Tang, Yung-Tai; Stanworth, James O.; Chen, Wei-Ting; … - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 327-338

Persistent link: https://www.econbiz.de/10011300189

What we should know about patient safety culture : an empirical investigation of viewpoints from four categories of hospital staffs in Taiwan

Huang, Chih-Husan; Wu, Hsin-Hung; Lee, Yii-Ching; Wu, … - In: International journal of management, economics and … 7 (2018), pp. 73-84

In recent years, patient safety culture in healthcare organizations has been considered as a critical issue for improving the quality of healthcare. The current study attempts to examine the perceptions of patient safety from four different categories of hospital staffs in a case hospital by...

Persistent link: https://www.econbiz.de/10011811916

Medical staff's emotional exhaustion and its relationship with patient safety dimensions

Huang, Chih-Hsuan; Lee, Yii-Ching; Wu, Hsin-Hung - In: Journal of health organization and management 38 (2024) 1, pp. 22-31

Persistent link: https://www.econbiz.de/10014507040

Healthcare professional's perception of patient safety assessed by the hospital survey on patient safety culture in Taiwan : a systematic review

Wu, Hsin-Hung; Lee, Yii-Ching; Huang, Chih-Hsuan; Li, Li - In: The TQM journal : the international review of … 35 (2023) 3, pp. 615-629

Persistent link: https://www.econbiz.de/10014321266

Key drivers of promoting patient safety culture from the perspective of medical staff at a tertiary hospital in China

Li, Li; Wu, Hsin-Hung; Huang, Chih-Hsuan; Zou, Yuanyang; … - In: The TQM journal : the international review of … 35 (2023) 6, pp. 1556-1567

Persistent link: https://www.econbiz.de/10014326403

Analyzing service quality and satisfaction by multivariate analysis of variance : a case of Taiwan tobacco and liquor corporation

Lu, An-Wen; Chang, Ya-Hua; Wu, Hsin-Hung - In: International journal of information systems in the … 13 (2021) 4, pp. 1-17

Persistent link: https://www.econbiz.de/10014329967

Assessment of patient safety culture during COVID-19 : a cross-sectional study in a tertiary a-level hospital in China

Huang, Chih-Hsuan; Wang, Ying; Wu, Hsin-Hung; Yii-Ching, Lee - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1189-1201

Persistent link: https://www.econbiz.de/10013537685