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~subject:"Service quality"
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Service quality
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Service selecting approach based on domain-specified "quality of service" model and its application in logistics
Huang, Biqing
;
Wang, Ting
;
Xue, Xiao
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1571-1588
Persistent link: https://www.econbiz.de/10009580098
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2
Achaos control optimal algorithm for QoS-based service comosition selection in cloud manufacturing system
Huang, Biqing
;
Li, Chenghai
;
Tao, Fei
- In:
Enterprise information systems
8
(
2014
)
4
,
pp. 445-463
Persistent link: https://www.econbiz.de/10010380655
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3
Understanding customer needs through quantitative analysis of Kano's model
Wang, Ting
;
Ji, Ping
- In:
International journal of quality & reliability management
27
(
2010
)
2
,
pp. 173-184
Persistent link: https://www.econbiz.de/10003968910
Saved in:
4
Quantification and integration of Kano's model into QFD for optimising product design
Ji, Ping
;
Jin, Jian
;
Wang, Ting
;
Chen, Yizeng
- In:
International journal of production research
52
(
2014
)
21
,
pp. 6335-6348
Persistent link: https://www.econbiz.de/10010457241
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