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Human Resource Management
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Human resource management
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Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
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ECONIS (ZBW)
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Strategic human resource management in service context : taking care of business by taking care of employees and customers
Chuang, Chih-hsun
;
Liao, Hui
- In:
Personnel psychology : a journal of applied research
63
(
2010
)
1
,
pp. 153-196
Persistent link: https://www.econbiz.de/10003963586
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Does diversity climate lead to customer satisfaction? : it depends on the service climate and business unit demography
McKay, Patrick F.
;
Avery, Derek R.
;
Liao, Hui
;
Morris, …
- In:
Organization science : a journal of the Institute for …
22
(
2011
)
3
,
pp. 788-803
Persistent link: https://www.econbiz.de/10009160351
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High performance work systems for service quality : boundary conditions and influence processes
Hong, Ying
;
Jiang, Yuan
;
Liao, Hui
;
Sturman, Michael C.
- In:
Human resource management
56
(
2017
)
5
,
pp. 747-767
Persistent link: https://www.econbiz.de/10011762733
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