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~subject:"Service quality"
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Service quality
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Cadeaux, Jack
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Song, Hua
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Yu, Kangkang
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Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of strategic marketing
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ECONIS (ZBW)
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Transition strategies between product space and service time : user assets, search characteristics, and co-production
Cadeaux, Jack
- In:
Journal of strategic marketing
16
(
2008
)
1
,
pp. 75-87
Persistent link: https://www.econbiz.de/10003739400
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2
The effects of service supply on perceived value proposition under different levels of customer involvement
Song, Hua
;
Cadeaux, Jack
;
Yu, Kangkang
- In:
Industrial marketing management : the international …
54
(
2016
),
pp. 116-128
Persistent link: https://www.econbiz.de/10011478737
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3
Flexibility and quality in logistics and relationships
Yu, Kangkang
;
Cadeaux, Jack
;
Song, Hua
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 211-225
Persistent link: https://www.econbiz.de/10011707139
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