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~subject:"Service quality"
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Service quality
Organizational change
33,494
Organisatorischer Wandel
31,093
Qualitätsmanagement
18,710
Quality management
17,039
Standardisierung
9,645
Standardization
9,540
Theorie
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Theory
6,795
Deutschland
5,199
Germany
4,767
Strategisches Management
4,012
Innovation
3,836
Strategic management
3,743
Lean Production
3,568
Lean production
3,557
Dienstleistungsqualität
3,340
Lean Management
3,290
Produktqualität
2,998
Product quality
2,992
Innovationsmanagement
2,959
Prozessmanagement
2,894
Lean management
2,861
Corporate culture
2,769
Unternehmenskultur
2,717
Welt
2,668
Business process management
2,665
World
2,654
Innovation management
2,650
Unternehmenserfolg
2,576
Quality
2,512
Management
2,501
Firm performance
2,500
Digitalisierung
2,452
Digitization
2,350
Führungsstil
2,300
Leadership style
2,285
USA
2,236
Organisationswandel
2,125
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Bruhn, Manfred
32
Siciliani, Luigi
22
Gravelle, Hugh
15
Rahman, Zillur
14
Shahin, Arash
14
Talib, Faisal
14
Antony, Jiju
12
Schreier, Gerhard
11
Dahlgaard-Park, Su Mi
10
McFadden, Kathleen L.
10
Cudney, Elizabeth A.
9
Marimon, Frederic
9
Prybutok, Victor R.
9
Qureshi, M. N.
9
Tarí, Juan José
9
Dahlgaard, Jens Jörn
8
Gutacker, Nils
8
Medeiros, Denise Dumke de
8
Moscelli, Giuseppe
8
Rust, Roland T.
8
Melo, Fagner José Coutinho de
7
Straume, Odd Rune
7
Zhang, Min
7
Abbott, Lawrence J.
6
Aobdia, Daniel
6
Chakraborty, Subhajit
6
Gremyr, Ida
6
Han, Heesup
6
Lemmink, Jos
6
Lu, Susan Feng
6
Stauss, Bernd
6
Vrat, Prem
6
Awasthi, Anjali
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chandrasekaran, Aravind
5
Che, Limei
5
Dwivedi, Yogesh K.
5
Elg, Mattias
5
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Hochschulrektorenkonferenz
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OECD
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IGI Global
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European Commission / Joint Research Centre
6
Springer Fachmedien Wiesbaden
5
European Organization for Quality Control
3
European Parliament / Directorate-General for Internal Policies of the Union
3
Nomos Verlagsgesellschaft
3
Taylor and Francis.
3
World Bank
3
ACA
2
DAAD
2
ENQA
2
European Commission / Directorate-General for Research
2
European Commission / Directorate-General for the Information Society and Media
2
Forum Bildung
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Organisation for Economic Co-operation and Development
2
Spark Ltd
2
Springer-Verlag GmbH
2
Time.lex
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
American Society for Quality
1
Apprimus Verlag
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
California Agricultural Experiment Station
1
Center for Service Excellence
1
Centralʹnyj bank Rossijskoj Federacii
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
97
International journal of productivity and quality management : IJPQM
74
International journal of quality & reliability management
69
The TQM journal : the international review of organizational improvement
68
Quality management journal : QMJ
50
Total quality management & business excellence
50
International journal of quality and service sciences
43
International journal of services and operations management
33
Health care management review : the journal for health care management research
29
Auditing : a journal of practice & theory
28
Journal of health organization and management
28
International journal of hospitality management
24
Beiträge zur Hochschulpolitik
23
The service industries journal
20
Managerial auditing journal
19
European research studies
18
International journal of production research
18
The accounting review : a publication of the American Accounting Association
18
Amfiteatru economic : an economic and business research periodical
17
Journal of retailing and consumer services
17
International journal of business information systems : IJBIS
16
International journal of six sigma and competitive advantage : IJSSCA
16
Benchmarking : an international journal ; BIJ
15
International journal of production economics
15
Cogent business & management
14
International journal of services and standards
14
International journal of services and operations management : IJSOM
13
Journal of air transport management
13
Managing service quality : MSQ ; an international journal
13
European journal of operational research : EJOR
12
International journal of services, economics and management
12
Journal of business research : JBR
12
Journal of health economics
12
Service business
12
Socio-economic planning sciences : the international journal of public sector decision-making
12
Administrative Sciences : open access journal
11
Benchmarking : an international journal
11
International journal of contemporary hospitality management
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
Tourism management : research, policies, practice
11
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ECONIS (ZBW)
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1
A process improvement methodology
Jagdale, Swati C.
;
Hable, Asawaree A.
;
Chabukswar, …
- In:
Understanding six sigma : concepts, applications and …
,
(pp. 123-159)
.
2018
Persistent link: https://www.econbiz.de/10012104321
Saved in:
2
How
Lean
Six Sigma principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
3
Constructs of
quality
in higher education services
Sunder M., Vijaya
- In:
The international journal of productivity and …
65
(
2016
)
8
,
pp. 1091-1111
Persistent link: https://www.econbiz.de/10011629508
Saved in:
4
How
Lean
Six Sigma Principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
Saved in:
5
Application of integrated
Lean
Six Sigma
quality
healthcare system practice in Indian healthcare
Kumar, K. Sathish
;
Babu, R. Venkatesh
;
Paranitharan, K. P.
- In:
International journal of value chain management : IJVCM
13
(
2022
)
1
,
pp. 112-139
Persistent link: https://www.econbiz.de/10013258388
Saved in:
6
Process redesign for time-based emergency admission targets : staff perceptions of the impact on
quality
of care
Leggat, Sandra G.
;
Gough, Richard
;
Bartram, Timothy
; …
- In:
Journal of health organization and management
30
(
2016
)
6
,
pp. 939-949
Persistent link: https://www.econbiz.de/10011610024
Saved in:
7
Making sense of
quality
philosophies
Fredriksson, Maria
;
Isaksson, Raine
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1452-1465
Persistent link: https://www.econbiz.de/10011919007
Saved in:
8
LEVERAGING
LEAN
IN SURGICAL SERVICES : creating a cost effective, standardized, high
quality
... patient-focused operation
KERPCHAR, JOYCE.
-
2017
Persistent link: https://www.econbiz.de/10013183074
Saved in:
9
LEVERAGING
LEAN
IN OUTPATIENT CLINICS : creating a cost effective, standardized, high
quality
... patient-focused operation
PROTZMAN, CHARLES.
-
2017
Persistent link: https://www.econbiz.de/10013183078
Saved in:
10
LEVERAGING
LEAN
IN ANCILLARY HOSPITAL SERVICES : creating a cost effective, standardized, high ...
quality
, patient-focused operation
PROTZMAN, CHARLES.
-
2017
Persistent link: https://www.econbiz.de/10013183081
Saved in:
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