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~subject:"Service quality"
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Service quality
Relationship marketing
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Consumer behaviour
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Plewa, Carolin
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Conduit, Jodie
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Hentzen, Janin Karoli
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Kesting, Tobias
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Michayluk, David
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Rampersad, Giselle
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Sim, Max
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European journal of marketing
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Journal of service theory and practice : JSTP
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Making a difference through marketing : a quest for diverse perspectives
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ECONIS (ZBW)
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Customer engagement with service providers : an empirical investigation of customer engagement dispositions
Sim, Max
;
Conduit, Jodie
;
Plewa, Carolin
;
Hentzen, …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1926-1955
Persistent link: https://www.econbiz.de/10013352667
Saved in:
2
Improving innovation process performance and service quality in innovation networks
Plewa, Carolin
;
Rampersad, Giselle
;
Troshani, Indrit
; …
- In:
Making a difference through marketing : a quest for …
,
(pp. 267-282)
.
2016
Persistent link: https://www.econbiz.de/10011531430
Saved in:
3
Determining value in a complex service setting
Plewa, Carolin
;
Sweeney, Jillian C.
;
Michayluk, David
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
5
,
pp. 568-591
Persistent link: https://www.econbiz.de/10011417693
Saved in:
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